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Redesigned Timeline and Inbox

Problem workspace for a broken password reset link, with the problem summary beside a finding that shows the code change and a chart of impacted users

September 29, 2026

When your users encounter a problem, you need to be able to quickly understand what happened, what caused it and who was affected. We’ve redesigned the problem view to make it easier to find and understand this context.

The new Sessions tab groups all of the replays related to a problem into a single place so you can easily watch back what your users experienced. The Findings tab shows all of the individual errors tied to a problem, grouped by day and tagged with where they happened.

We’ve also added reactions and threads to comments, making it easier for your team to discuss findings and follow up as an investigation develops.

The inbox has been redesigned to match, with new filters to help you narrow down the list and focus on the problems that need you.